Privacy Policy

Welcome to custom.eighttails.xyz. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit and use https://custom.eighttails.xyz (the “Website”). By accessing or using the Website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Website.

Table of Contents

Information We Collect

We collect information in the following ways:

Information You Provide Directly: When you contact us via email, submit inquiries, or request support, we may collect your name, email address, and any other information you choose to share in your message.
Automatically Collected Information: As you navigate the Website, we may collect standard log data via server logs and analytics tools, including your IP address, browser type, operating system, referring URLs, pages visited, time spent on pages, and date/time of access. We do not use cookies, tracking pixels, or third-party analytics on this Website.
No Sensitive or Financial Data: We do not collect, store, or process sensitive personal information (e.g., government IDs, health data, biometric data) or financial information (e.g., credit card numbers, bank account details).

How We Use Your Information

We use the information we collect solely for the following purposes:

To respond to your inquiries and provide customer support;
To maintain, improve, and secure the Website;
To analyze usage trends and optimize user experience;
To comply with applicable laws, regulations, and legal obligations.

Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

With trusted service providers who perform functions on our behalf (e.g., email delivery, hosting), subject to strict confidentiality and data processing agreements;
When required by law or to protect our rights, property, or safety, or that of others;
In connection with a merger, acquisition, or sale of assets, where we will require the successor entity to honor this Privacy Policy.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure. These include secure transmission via HTTPS (which is enforced across the entire Website), access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For example, support-related emails are retained for up to 12 months for reference and compliance purposes, after which they are securely deleted.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including the right to:

Access, correct, or request deletion of your personal data;
Object to or restrict certain processing activities;
Withdraw consent (where processing is based on consent);
Lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us at support@custom.eighttails.xyz. We will respond to your request within 30 days and may require reasonable verification of your identity.

Children’s Privacy

The Website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The most current version will always be posted on this page at /privacy-policy. The effective date of the current version is September 11, 2026. We encourage you to review this page periodically for any changes.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at support@custom.eighttails.xyz. You may also write to us at the following address:

custom.eighttails.xyzAttn: Privacy Teamhttps://custom.eighttails.xyz